FAQ
Questions? We’ve got answers
Booking, pricing, travel, payment and our services, all in one place.
Booking
Booking & scheduling
How do I book?
Use our booking page, or call, text or email us.
How soon can you come?
Often within 1–3 days. Same-day help may be available, just ask.
What areas do you serve?
Northern Virginia, see our service areas.
Can I cancel or reschedule?
Yes, free changes with at least 24 hours’ notice.
Pricing
Pricing, travel & payment
How much does it cost?
Each service page shows a starting price. You always get a clear quote before we start.
Is there a travel fee?
For in-person services, travel cost is based on distance and added to your quote, you’ll know the total before we come.
How do I pay?
We accept all major credit and debit cards, cash and other common payment methods.
Are there hidden fees?
No. The price we agree on is the price you pay, unless you add work.
Mobile notary
Notary questions
How much is the notary service?
See our Mobile Notary page for pricing. Travel cost is based on distance.
What do I need to bring?
A valid photo ID for every signer and your documents unsigned.
Can the notary give legal advice?
No. A notary can’t give legal advice or prepare legal documents.
Do you notarize in DC or Maryland?
Not at this time, appointments take place in Virginia.
Trust
Trust & safety
Who will come to my home?
A member of our 25+ person Anything in NOVA team.
What if I’m not happy?
Tell us within 48 hours and we’ll make it right. See our refund policy.
Do you offer online services too?
Yes, logo, website, SEO, social media, Shopify, Etsy and more. See online services.
Still have a question?
Call or text us, a real person will answer.